Claim & SHIPPING POLICY

Digital Product (Booked Sessions)

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• The Service is received within 3-14 days, according to the appointment

• schedule.Refunds are possible if the product is not received yet

• The time of receipt is determined by us and is also coordinated with you
   

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Physical Product (gemstone , etc)

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• customer's information and the receiving address before completing the purchase of any products that require shipping and home delivery We should contact You For Confirm it

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  The product can only be returned if 7 days have not passed since the product was received (Our UTC is GMT+2:00)

• The shipping and purchase process is coordinated with the customer step by step, and each product has a reference number that you can follow